Privacy Policy

At Dadi Hills, accessible from https://dadihills.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, mobile app, or any of our services.

1. Information We Collect

When you use our services, we may collect the following information:

Personal Information: Name, phone number, email address, delivery address.
Order Information: Items purchased, payment method (we do not store card details), order history.
Device Information: IP address, browser type, and device information for performance and security.
Location Data: To provide accurate delivery services (only with your permission).
Communication Data: Any queries, feedback, or reviews submitted by you.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order updates and promotional messages
Improve our website, services, and customer support
Detect and prevent fraudulent transactions
Personalize your shopping experience

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share limited data with:

Delivery partners for fulfilling your orders
Payment gateways for processing transactions
Law enforcement if legally required
Third-party service providers (under confidentiality agreements) to improve service quality

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

Understand website usage
Store your preferences
Offer a smoother user experience

You can disable cookies in your browser, but some features of the site may not function properly.

5. Data Security

We implement strong technical and organizational measures to protect your information:

SSL encryption
Secure servers and restricted access
Regular security audits

However, no method of transmission over the Internet is 100% secure.

6. Your Rights

As a user, you have the right to:

Access your personal data
Correct or update your information
Request deletion of your data (subject to legal limitations)
Opt-out of promotional messages at any time

To exercise any of these rights, email us at: dadihills@gmail.com

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here with an updated effective date. We encourage you to review this page regularly.

9. Contact Us

For any questions, concerns, or complaints about your data privacy, contact us at:

📧 dadihills@gmail.com (Available 24×7)
📞 +91 92591 87085 / +91 92593 47363
📍 Delivery Areas: Champawat & Lohaghat, Uttarakhand